Loading... Please wait...

Customer Service

Phone
888-811-8467
Email
support@stocktongolf.com
Click here to purchase the Unconscious Putting DVD
Online Payment Solution

Privacy Policy

Privacy Principles

Stockton Enterprises, Inc. (Stockton), a California corporation, owner and operator of davestockton.com and shop.davestockton.com, values your privacy and security. For this reason, we have adopted the following Privacy Policy to describe the type of information we gather about you (“you”, “your”, or “User”), the user of the website found at davestockton.com (Site), how we use that information, and under what circumstances we disclose it to third parties. Stockton wishes to emphasize these underlying principles:

Stockton makes it a point not to ask for personal information that is not necessary.

Stockton will not disclose your personal information to anybody, unless it is for legal purposes, company and/or product development or to safeguard the rights of the company.

It is Stockton’s policy to respect and keep private any personal information collected from you in the course of operating our website. It is for these reasons

What information does Stockton collect?

Stockton collects certain personal information from you when you register on our site and/or place an order including names, addresses, e-mail addresses, phone numbers, and security question information. Stockton only collects the information it needs to conduct relevant business.

Automatic Information

Examples of information Stockton collects and analyzes include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which is sometimes aggregated with similar information from other customers to create features like “Top Sellers”; the full Uniform Resource Locator (URL) clickstream to, through, and from the website, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call Stockton customer service. Stockton may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of the website for fraud prevention and other purposes. During some visits Stockton may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Stockton may also collect technical information to help identify your device for fraud prevention and diagnostic purposes.

For what purposes does Stockton use your information?

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (Stockton continually strives to improve our website offerings based on the information and feedback received from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions. Stockton may use your details to contact you regarding your order for reasons such as, but not limited to, failed credit card transactions, incomplete order information, and stock availability.
  • To process orders, Stockton may need to disclose details to our payment gateway service provider (Authorize.net), order fulfillment companies, and courier companies. In return, Stockton may receive information from these affiliates (i.e. updated order fulfillment and delivery information).
    Stockton may disclose your details where required by law to government or regulatory authorities.
  • To send periodic e-mails in order to administer a contest, promotion survey or other site feature. The email address you provide for order processing will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, Stockton includes detailed unsubscribe instructions at the bottom of each email.

Storage of credit card numbers

No credit card details or cardholder data are stored permanently by Stockton.

Security of information

Stockton has implemented a number of security measures to help protect against the loss, misuse, or modification of information we have collected from you. Stockton utilizes industry standard Secure Sockets Layer technology (SSL) to enable a secure transaction environment for online commerce and is Payment Card Industry (PCI) compliant. The sensitive information you input is encrypted.

Only the last four digits of your credit card number are displayed when your order is placed and when confirming an order.

Stockton does not ensure or warrant the security of any information you transmit to us. To help protect yourself from unauthorized access to your personal information, always be sure to sign out of your account once you have completed a transaction and are finished viewing the site. This applies to all websites on which you have shared personal information.

Log files, cookies and web beacons

Log files contain information that is made available by your web browser and is stored on the web server. This non-personally identifying information includes the following: browser type, language preference, referring site and the date and time of every page request.

A cookie is a small text file that a website stores on your computer. This file contains information that your browser provides to the website each time you return.

A web beacon is a transparent graphical image that serves to monitor your interaction with a website.

These tools provide Stockton with data that we can use to improve website performance and user experience. Stockton is better able to understand how our customers use the website, be able to generate reports relevant to website usage, and conduct website administration. These tools are used solely for these purposes; this information is not provided to outside third parties.

Managing Cookies

If you do not want to enable cookies, adjust your browser settings and disallow cookies before using our website. Be aware, however, that disabling cookies may affect how our site will function for you. Orders can be placed by telephone, if so requested.

Links to Other Sites

Links are provided on our website to outside sites which are not owned or managed by Stockton. Regarding your privacy, please review those sites’ privacy policies when visiting them.

Exceptions to General Policy

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:

  • To comply with legal process such as a search warrant, subpoena, or court order;
  • To enforce or investigate potential violations of our Terms of Use;
  • To protect our rights and property;
  • To investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
  • To protect against the misuse or unauthorized use of our Site; or
  • During emergencies, such as when we believe someone’s physical safety is at risk.

Disclaimer

Stockton reserves the right to make changes to this Privacy Policy at any time. Stockton encourages your periodic review of this policy. You have the right to access any personal information that we retain. You may request, in writing, for that information. Customer service can be reached by e-mailing a request to support@stocktongolf.com.